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Do you offer a satisfaction guarantee?

Yes! All products are backed by our 90-Day Money-Back Guarantee. Try it risk-free — if it doesn’t work for you, simply return it for a full refund.

How long does it take to process my order?

We aim to process and pack all orders within 1–2 business days. Once your order is ready, you'll receive a confirmation with tracking details.

How long does shipping take?

Shipping across Canada typically takes 7–9 business days, depending on your location. We partner with reliable carriers to ensure timely delivery.

Is my payment information safe?


Yes — your payment is 100% secure. We use bank-level encryption and certified payment gateways to ensure your data is fully protected at checkout.

How do I contact customer support?

You can reach our team any time via email at support@vivenityrelief.com or by using the contact form on our website.

We reply to every message within 12 hours or less, including evenings and weekends — because your comfort matters to us.

What if the product doesn’t work for me?

No worries — we offer a 90-Day No-Hassle Guarantee. If it’s not the right fit, just let us know and we’ll issue a full refund.

No forms. No fuss. Just your money back.

  • 90 Day Returns

    If it’s not the right fit for you, return your order within 90 days

  • Free Shipping


    Enjoy free express shipping

  • 24/7 Support

    Our expert team is here for you 24/7, whenever you need help.

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