Shipping & Delivery

Shipping & Delivery

At Vivenity, our goal is to provide you with a seamless and stress-free shipping experience. Orders are typically delivered within 7–9 business days after dispatch.

When Will My Order Be Processed?

All orders are processed and shipped within 1–3 business days after purchase.

Please Note: In rare cases, your order may be delayed by 2–3 additional business days due to high demand or restocking delays. We appreciate your patience and understanding.

Need Help?

If your tracking number hasn't updated for an extended period, it’s often due to delays from the shipping carrier. In most cases, your order will still arrive within the expected delivery window.

If your order exceeds the estimated delivery time or you need assistance, feel free to contact us anytime at support@vivenityrelief.com. We're always here to help!

Important Notes

• Please double-check your selected items at checkout. Once your order has been shipped, it cannot be canceled or modified during transit.

• If you wish to return part or all of your order after receiving it, our 90-day return policy applies.